SHIPPING & RETURNS
ESTIMATED SHIPPING TIMES
Please note: There may be a processing period of several days before orders are dispatched.
The United States, Australia, Spain, Netherlands: 10-15 business days.
Sweden, Finland, Denmark, Norway, Switzerland: 10-17 business days.
Canada, Singapore: 10-20 business days.
United Kingdom, Germany, New Zealand, Italy, Hungary, Poland, Brazil, Malaysia: 10-30 business days.
Shipping to most other countries usually takes around 20–40 business days.
Some items come from different Galaxy's or Parallel Universes so they may be in strange packages!
Return & Exchange Policy
Due to the nature of our business and the brand's we work with to bring all of our amazing customers great deals, all sales are final. However, if you have not received your product within 50 days of ordering (US Orders) or 55 days (International Orders), we will happily refund your purchase! :)
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at order@dexca,.co